HELP & SUPPORT

How can we help?

Find clear answers, resolve common issues, or send a support request to our team.

Explore help topics

QUICK HELP

Start with the essentials

Simple steps for the most common questions.

Managing pages

Add, update, and organize page information from your workspace. Select a page to review its content and activity.

Insights and activity

Open the Insights area to review available reach, engagement, and activity trends for the selected page.

Messages and comments

Use the Inbox to review available conversations and comments. Refresh the view when recent activity is not yet displayed.

AI-assisted suggestions

Suggestions are generated from the details you provide. Review and edit all generated content before publishing or replying.

FAQ

Frequently asked questions

Why is some information unavailable?

Available information may vary by page, connection status, data source, and network conditions. Refresh the page and confirm that the requested information is available at its source.

Why are recent changes not displayed?

Updates can take a short time to appear. Check your internet connection, refresh the current screen, and reopen the app if necessary.

Can I edit AI-generated content?

Yes. Generated text is a suggestion and can be reviewed, edited, or discarded before use. Always verify names, prices, dates, and other important details.

How can I improve app performance?

Use a stable internet connection, keep the app updated, and close and reopen it if a screen stops responding. Restarting the device may also resolve temporary system issues.

How do I report a technical issue?

Complete the support form below. Include the steps that led to the issue, your device model, and operating system version. Please do not submit passwords, access codes, or other sensitive information.

CONTACT

Still need assistance?

Send us the details and our support team will review your request. Please avoid sharing passwords, access codes, or confidential information.

metabeck77@gmail.com
Support requests

We aim to respond within two business days.

By submitting this form, you agree that the provided information may be used to respond to your request.